PRIVACY POLICY 

Last updated: September 2025

At Heidy Loeb / Omnika Consulting LLC, your privacy is a priority. This policy describes how we collect, use, and protect your personal information.

1. Consent

By using this site, you agree to this privacy policy and authorize us to handle your data accordingly.

2. Information We Collect

• Name, email, phone, or other details you provide.

• Messages and attachments you send.

• Technical data such as IP address, browser type, ISP, and pages visited.

3. How We Use Your Information

We may use your data to:

• Provide and improve our services.

• Send messages with updates, content, or promotions.

• Prevent fraud and comply with legal obligations.

4. Your Rights

Under GDPR and CCPA, you may:

• Request access, correction, or deletion of your data.

• Object or restrict processing.

• Request portability of your information.

Email us at: support@heidyloeb.com

5. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe your child has shared information with us, please contact us to remove it.

6. Changes to Policy

We may update this policy from time to time. Updates will be posted on this page.

7. Contact

support@heidyloeb.com

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REFUND POLICY

Last updated: September 2025

At Heidy Loeb / Omnika Consulting LLC, we are committed to transparency and integrity. All of our digital programs, consultations, and downloadable products are designed to provide transformational value. However, we understand that exceptional situations may arise.

Digital Products (eBooks, guides, recorded workshops)

We do not issue refunds once payment is completed, as access to the content is immediate and non-reversible.

Online Courses and Programs

• If the course includes live sessions and you haven’t attended any, you may request a refund up to 7 days before the start date.

• Once the course has started, no refunds will be granted unless the program is canceled due to causes attributable to the company.

Consultations or Mentoring Sessions

• Cancellations must be made at least 24 hours in advance to reschedule without penalty.

• No refunds will be issued for no-shows or late cancellations.

How to request a refund:

Send an email to support@heidyloeb.com with your name, email address, date of purchase, and reason for the request. Each case will be evaluated individually.